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Who Do I Contact If...

With all the different associations and third party real estate related tools,
knowing who to contact can be confusing. Turn the guess work into answers.

Whether it's a form or information you need, find the resource to gain the
information you need online 24/7 or contact us during business hours.

If you're trying to figure out who to contact for something not listed below,
please let us know so we can provide it to you and add it to the list.

I need help with MLS
ARMLS® Help Desk | 480-921-7777 | www.armls.com | ARMLS® classes

I can’t access flexmls® Web & need to reset my password
WeSERV | 480-477-5882 | contact us

My lockbox key / ActiveKEY is not working
ARMLS® Support Center | 480-921-7777 | armls.com/support-hours-locations

I need to download/help with TransactionDesk®
TransactionDesk® Support | 800-668-8768 | www.aaronline.com/efficient-business-tools/transactiondesk

I need to download/help with eSign
AAR | 602-248-7787 | www.aaronline.com/efficient-business-tools

I want to sign up for or need help with DocuSign
NAR | 800-874-6500 | www.realtor.org/programs/realtor-benefits-program

I transferred to a different company or branch office
WeSERV | 480-477-5882 | Company/Office Transfer Form

I need to transfer my listings to another office/brokerage
WeSERV | 480-477-5882 | Listing Transfer Form

I need help entering or changing a listing in MLS
WeSERV | 480-477-5882 | ARMLS® Sold/Change Form

I moved or have a new phone number/email address
WeSERV | 480-477-5882 | Membership Change Form
ADRE—Arizona Department of Real Estate | 602-771-7799 | azre.gov

I am a broker/owner & moved the office to a new location
WeSERV | 480-477-5882 | Office Change Form

I no longer want MLS, but I am still a member of WeMAR
WeSERV | 480-477-5882 | MLS Waiver

I don’t currently have MLS and want to sign up
WeSERV | 480-477-5882 | ARMLS®/flexmls® Subscriber Options

I need to know how to use the REALTOR® trademark correctly in my email address or for marketing
NAR | 800-874-6500 | www.nar.realtor/letterlw.nsf/pages/trademarklogorules

I have questions about the NAR Code of Ethics
WeSERV | 480-477-5882 | Code of Ethics 

I want to learn more about the benefits WeSERV offers
WeSERV | 480-477-5882 | Member Benefits

I want to register for classes or events
WeSERV | 480-477-5882 | Calendar 

I want to take continuing education classes online

WeSERV | 480-477-5882 | Online CE Options 

I need to record my CE classes/renew my license
ADRE | 602-771-7799 | azre.gov

I am interested in joining a WeSERV committee, workgroup, and/or network
WeSERV | 480-477-5882 | Southeast Valley | West Valley

I have a client who speaks a language I don’t speak

WeSERV | 480-477-5882 | Interpreters

We're here to help!

For more information about classes and events, please contact us using the information below.
Someone from our Member Experience Team will contact you during business hours to answer your questions.

Contact Information

Toll-Free: 855-931-9294

Southeast Valley:
West Valley: 623-931-9294
Pinal County:
Cochise County: 520-458-7802

Our office phone numbers connect to all locations. Our team members can assist you from any location or connect you to someone at another location.

WeSERV Hours

Southeast & West Valley Chapters
Monday-Friday, 8:00 AM-5:00 PM

Pinal Chapter Monday-Friday, 8:00 AM-4:30 PM

Cochise County Chapter
Monday-Friday 8:00 AM-5:00 PM
Closed for lunch 12:00-1:00 PM, daily

All WeSERV offices are closed for state and federal holidays

Walk-ins and appointments welcome!

Southeast Valley Chapter
1733 E Northrop Blvd, Chandler, AZ 85286
Fax: 480-835-1329

West Valley Chapter
9001 W Union Hills Dr, #8, Peoria, AZ 85382
Fax: 623-931-1008

Pinal County Chapter
820 W Cottonwood Ln, #9, Casa Grande, AZ 85122
Fax: 623-931-1008

Cochise County Chapter
125 S 2nd St, Sierra Vista, AZ 85635

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